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Shipping | Delivery


Pricing and Payment

Shipping I Delivery prices quoted in the respective offers as well as the shipping costs are total prices for Domestic and International, and include all price components including all applicable taxes.

Payment Methods and Terms

The respective purchase price must be paid before delivery of the product (advance payment) unless we expressly offer purchase on account. The payment methods available to you are shown under a correspondingly designated button in the online shop or in the respective offer. Unless otherwise stated for the individual payment methods, the payment claims are due for payment immediately.

Shipping Costs and Information

In addition to the stated prices, shipping costs may be incurred for the delivery of products unless the respective item is shown as free of shipping costs. The shipping costs will be clearly communicated to you again on the offers, if applicable in the shopping basket system and on the order overview.

International Deliveries and Additional Costs

In the case of deliveries to countries outside the United States of America, further costs may be incurred in individual cases for which the seller is not responsible and which are to be borne by the customer. These include, for example, costs for the transfer of money by credit institutions (e.g., transfer fees, exchange rate fees) or import duties or taxes (e.g., customs duties). Such costs may also be incurred in relation to the transfer of funds if the delivery is not made to a country outside the United States of America but the customer makes the payment from a country outside the United States of America.

Product Availability and Delivery Time

All products offered are, if they are in stock and it is not clearly stated otherwise in the product description (e.g., in case of advance sale) immediately ready for dispatch and will be sent to the address provided by you. (Delivery time: max. 5 working days after receipt of payment). Although we make every effort to deliver within the specified period, delivery may take longer due to unforeseen events.

RegionSingle productAdditional product
Australia / New Zealand$42.19+$18.25


Shipping Limitations and Restrictions

Our shipping services are limited to certain countries due to various reasons, such as legal restrictions and shipping carrier limitations.

Restricted Destinations

The list of countries to which we are unable to ship may vary depending on global events. Currently, we do not provide shipping services to the following destinations:

  • Crimea, Luhansk, and Donetsk regions in Ukraine
  • Russia
  • Belarus
  • Ecuador
  • Cuba
  • Iran
  • Syria
  • North Korea

Please be aware that shipping to Ukraine is severely affected by Russia’s conflict in the region.

International Shipping Disruptions

Additionally, due to the impact of the Covid-19 pandemic and other unrelated service disruptions, our shipping carriers do not offer international shipping to the following countries (last updated on Oct 26, 2023):

  • Afghanistan
  • Bhutan
  • Brunei
  • Chad
  • Laos
  • Libya
  • Mongolia
  • Samoa
  • South Sudan
  • Timor-Leste
  • Turkmenistan
  • Yemen
Refunds and Returns

If you have any inquiries regarding refunds and returns, please feel free to contact us at

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