Shipping
Shipping & Delivery Policy
Pricing & Payment
All product prices and shipping costs displayed in our offers are final and inclusive of all applicable taxes for domestic orders. Any shipping fees, where applicable, will be clearly presented at checkout and reflected in your order summary before payment is completed.
Payment Terms
Orders must be fully paid in advance prior to shipment unless a specific alternative arrangement (such as purchase on account) has been expressly agreed upon by us. Available payment methods are shown during checkout in the online store.
Unless otherwise stated, all payments are due immediately upon order placement.
Shipping Costs & Transparency
Shipping costs may apply depending on the product and delivery destination, unless otherwise stated as free shipping. Any applicable charges will be clearly displayed during checkout and confirmed before final order completion.
International Orders & Additional Charges
For international deliveries outside the United States, additional fees may apply that are beyond our control. These may include, but are not limited to:
- Bank transfer fees or payment processing charges
- Currency conversion fees
- Customs duties, import taxes, or local handling charges
These costs are the responsibility of the customer and may be charged by the destination country’s authorities or financial institutions.
Product Availability & Delivery Times
All in-stock items are processed and prepared for shipment immediately upon payment confirmation, unless otherwise stated (e.g., pre-orders or special releases).
Estimated delivery time is typically up to 5 business days after payment confirmation for domestic orders. While we strive to meet all delivery timelines, delays may occasionally occur due to carrier disruptions, customs processing, or unforeseen circumstances.
Shipping Coverage & Restrictions
Shipping is available to selected countries depending on carrier availability and legal or logistical restrictions. Some regions may be excluded due to limitations beyond our control.
Returns & Refunds
For any questions regarding returns, refunds, or order issues, please contact us at:
order@brutalrecords.com
Our team will review your request and respond as quickly as possible.
